{"product_id":"9781913414818","title":"Towards Outstanding","description":"\u003cp\u003eOutstanding residential care is personalised not packaged, and prevention is far better than dealing with the results of poor care. Yet driving improvement in service provision requires a process of continuous organisational learning to embed best practice. This unique resource provides all that is needed to create a framework for assessing a care home's strengths and weaknesses and taking the first steps on the road towards an 'Outstanding' rating. Drawing on decades of inspection experience, Terri Salt provides a suite of forms and templates that - with appropriate planning, discussion and collaboration - can serve as the basis for a full quality assessment as well as being built into a regular cycle of monitoring and continuous improvement. Using these tools, staff can learn to enjoy the experience of delivering the very best care to patients - and leaders can provide them with the tools and freedom required to do so.\u003c\/p\u003e","brand":"PAVILION PUBLISHING AND MEDIA LTD","offers":[{"title":"Default Title","offer_id":51185597055250,"sku":"9781913414818","price":92.56,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0508\/3093\/4173\/files\/9781913414818.jpg?v=1774737242","url":"https:\/\/bargainbooks.com.au\/products\/9781913414818","provider":"Bargain Books Australia","version":"1.0","type":"link"}