{"product_id":"9781911382522","title":"Successful Difficult Conversations: Improve your team's performance, behaviour and  attitude with kindness and success","description":"\u003cp\u003eWhether you are a Head or Deputy Head, a Head of Department or Year 3 Teacher, this book is an invaluable read. It is full of practical ways to help you, when facing one of `those conversations with a colleague or parent, you know in your heart you need to have, but would rather avoid having, because you dont really know what to say or how to say it.\u003c\/p\u003e\u003cbr\u003e","brand":"JOHN CATT EDUCATIONAL LTD","offers":[{"title":"Default Title","offer_id":51185210982674,"sku":"9781911382522","price":32.86,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0508\/3093\/4173\/files\/9781911382522.jpg?v=1774734383","url":"https:\/\/bargainbooks.com.au\/products\/9781911382522","provider":"Bargain Books Australia","version":"1.0","type":"link"}